Writing in his Editorial in the March 2016 issue of Hotels magazine, Jeff Weinstein leads on from a discussion of data showing declining room rates trends, due to pressures from additional hotel rooms coming onstream and AirbnB usage to say:

… which leads me to one last point, one that industry leaders make time after time: Surround yourself with the best people to run your daily businesses.

If you need further convincing, read a new book, “Dancing at the Fountain” from Oak Tree Press. Author Conor Kenny relates hoteliers’ unique experiences and writes about their hard work, focus on service, attention to detail and love of people. If you get that right, data be damned.

Jeff, you got that right!