Susan Pannozzo of HospitalityAcademy.net, who recently interviewed Conor Kenny in a podcast, has recommended DANCING AT THE FOUNTAIN in her new class on Continuous Service Improvement Management:

“Dancing at the Fountain is an entertaining and fascinating read for anyone interested in a peek behind the curtains of luxury hotel operations and is especially inspiring for anyone in the hotel industry who aspires to one day run one of these leading hotels of the world.”